FAQ
The Answers You Need
CANCELLATION POLICY
Our 24-hour cancellation policy requires clients to notify us of any appointment changes or cancellations at least 24 hours before the scheduled time. Failure to do so may result in a cancellation fee. Thank you for your understanding and cooperation.
YOUR FIRST VISIT
Please arrive 10 minutes early to your appointment to fill out any paperwork necessary if you have not done so online prior to your visit. This ensures you have the maximum time on the table for your service.
PAYMENT
Payment in full is expected at the completion of each treatment. We accept Visa, Mastercard, debit payments, cash and e-transfer. E-transfers can be sent to coastalwellnesspm@gmail.com
COVID PROCEDURES AND ILLNESS
All surfaces are sanitized before and after use. Linens are washed in hot water on a sanitizing cycle and only touched with washed hands while being folded. If you are feeling unwell we please ask that you reschedule your appointment to ensure the health and safety of others.